Question 1

Do you cover Forest Hill, Blackheath, and Lewisham for emergency plumbing?

Accepted Answer

Yes! We cover Forest Hill, Blackheath, and Lewisham as core parts of our service area. Our 24/7 emergency plumbing service is available across all these areas and the wider South East London region including Bromley, Catford, Eltham, Mottingham, Lee, Grove Park, Greenwich, Brockley, and Sidcup. Call us any time on 0208 123 4807 or 07946 444414.

Question 2

How quickly can you get to me for a plumbing emergency?

Accepted Answer

We aim to respond to emergency call-outs as quickly as possible — typically within 1–2 hours depending on your location and time of day. We operate 24 hours a day, 7 days a week, 365 days a year for emergencies, including bank holidays.

Question 3

Are you Gas Safe registered?

Accepted Answer

Yes, DRMB Plumbing & Heating is fully Gas Safe registered. You can verify our registration at any time on the Gas Safe Register website.

Question 4

How much does a boiler installation cost?

Accepted Answer

The cost of a boiler installation in South East London typically ranges from £1,500 to £3,500, depending on the type and brand of boiler, the complexity of the installation, and whether additional work is required. We provide free, no-obligation quotes.

Question 5

Do you carry out landlord gas safety certificates (CP12)?

Accepted Answer

Yes, we carry out Landlord Gas Safety Certificates across South East London. Certificates issued on the same day. Call 0208 123 4807 to book.

Question 6

What areas of London do you cover?

Accepted Answer

We cover South East London including Forest Hill, Blackheath, Lewisham, Bromley, Sidcup, Catford, Eltham, Mottingham, Lee, Grove Park, Greenwich, and Brockley.

Question 7

How often should I get my boiler serviced?

Accepted Answer

You should have your boiler serviced once a year by a Gas Safe registered engineer. Annual servicing keeps your boiler running safely and efficiently.

Question 8

What is a power flush and do I need one?

Accepted Answer

A power flush is a deep cleaning process for your central heating system. Signs you may need one include cold spots on radiators, noisy boiler, or slow heating.

Question 9

Do you carry out bathroom installations?

Accepted Answer

Yes, we carry out complete bathroom installations including baths, showers, toilets, basins, and associated plumbing and tiling work.

Question 10

Can you fix a leaking pipe?

Accepted Answer

Absolutely. We respond quickly to stop the damage and carry out a lasting repair. Call 07946 444414 for 24/7 emergency response.

Question 11

Do you work weekends and evenings?

Accepted Answer

Our standard hours are Monday to Friday, 8am to 5pm. Our emergency service is available 24/7 including weekends and bank holidays.

Question 12

What boiler brands do you install?

Accepted Answer

We install Worcester Bosch, Vaillant, Baxi, Ideal, Viessmann, Glow-worm, and Alpha.

Question 13

How long does a boiler installation take?

Accepted Answer

A straightforward boiler swap typically takes one day (6–8 hours). More complex installations may take 2 days.

Category: Gas Safety

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