Privacy Policy
Privacy Policy
At DRMB Plumbing, we are committed to protecting your personal information and ensuring it remains secure. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our services or visit our website.
1. Information We Collect
We collect personal information only when necessary, such as:
- Contact Details: Name, email address, phone number, and physical address.
- Service Information: Specific details related to your required plumbing or heating services.
- Website Usage Data: Information about your interaction with our website, such as pages viewed and duration of visits.
2. How We Use Your Information
We use your information solely for the purposes it was provided, such as:
- Responding to inquiries and providing quotes.
- Delivering the services you requested.
- Improving our services and customer experience.
- Sending important updates or offers (with your permission).
3. Protecting Your Data
We take your privacy very seriously. Any data you share with us is kept fully secure. We use industry-standard security measures, including encryption and secure servers, to protect your information from unauthorized access. Your data is never visible to any third party and is not shared with anyone except as necessary to provide the service you requested (such as involving a subcontractor with your consent).
We guarantee that your personal information is never used for any personal purpose or sold to third parties. It is used strictly for purposes related to our services and following the law.
4. Sharing Your Information
Your data is not shared with any third parties unless:
- It’s essential for completing the services you’ve requested (e.g., involving a contractor).
- We are required by legal or regulatory authorities.
- You give explicit consent for the data to be shared.
5. Cookies
Our website uses cookies to improve your browsing experience. These small data files help us understand user behavior and optimize website performance. You can adjust cookie settings in your browser if you do not wish to allow them.
6. Your Rights
You have full control over your data. You have the right to:
- Access your personal information.
- Request changes to any inaccurate details.
- Ask us to delete your data when appropriate.
- Opt out of marketing communications at any time.
7. Updates to Our Policy
We may update this Privacy Policy from time to time to ensure compliance with legal standards or to improve clarity. Any changes will be reflected on this page, so we encourage you to review it periodically.
8. Contact Us
If you have any questions about how we protect your data or need further information, feel free to reach out to us:
DRMB Plumbing
Email: info@drmb-plumbing.co.uk
Phone: 07946 444 414
